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Terms of Service




Meetzoo Ltd whose company number is 09955112 and registered office is 8b Greenway Farm, Bath Road, Wick, Bristol, England BS30 5RL license you to use:

  • Meetzoo mobile application software, the data supplied with the software, the services and content provided through the software and, any updates or supplements to it ().

  • The related online documentation ().


as permitted in these terms.


We only use any personal data we collect through your use of the Services in the ways set out in our Privacy Policy. Please be aware that internet transmissions are never completely private or secure and that  any message or information you send using the Services may be read or intercepted by others, even if there is a special notice that a particular transmission is encrypted.


Apple App Store and Google Play Store terms also apply


The ways in which you can use the Services and Documentation may also be controlled by the Apple App Store and Google Play Store's rules and policies (please see the links above) and each respective stores rules and policies will apply instead of these terms where there are differences between the two.


These Services requires an iPhone 5c or more recent iPhone device that is running on iOS 10 or above.



If you want to learn more about the Services or have any problems using them please take a look at our support resources at


Contacting us (including with complaints). If you think the Services are faulty or mis-described or wish to contact us for any other reason please email our customer service team at

If we have to contact you we will do so by email, using the contact details you have provided to us.


How you may use the Services, including how many devices you may use it on.

In return for your agreeing to comply with these terms you may:

  • download or stream a copy of the Services onto your device and view, use and display the Services on such devices for your personal purposes only;

  • use the Services to store data as described in our Privacy Policy on our servers, and as a result you agree that you have the rights to share this information with us;

  • use any Documentation to support your permitted use of the Services; and.

  • receive and use any free supplementary software code or update of the Services incorporating "patches" and corrections of errors as we may provide to you.



  • You must be 13 to accept these terms and buy the Services

  • You must be 13 or over to accept these terms and buy the Services. 

  • You may not transfer the Services to someone else

  • As you personally have the right to use the Services, you are not able to transfer the Services to someone else, whether for money, for anything else or for free. If you do sell any device on which the Services are installed, it is your responsibility to remove the Services from it.

  • If you download or stream the Services onto any phone or other device not owned by you, you must have the owner's permission to do so. You will be responsible for complying with these terms, whether or not you own the phone or other device.

  • We may collect technical data about your device

  • By using the Service, you agree to us collecting and using technical information about the devices you use the Service on and related software, hardware and peripherals to improve our products and to provide the Service to you.

  • We may collect location data. You can turn off this functionality at any time by turning off the location services settings for the Service on the device. If you use these Services, you consent to us and our affiliates' and licensees' transmission, collection, retention, maintenance, processing and use of your location data and queries to provide and improve location-based and road traffic-based products and services.

  • We are not responsible for other websites you link to

  • The Service may contain links to other independent websites which are not provided by us. Such independent sites are not under our control, and we are not responsible for and have not checked and approved their content or their privacy policies (if any).

  • You will need to make your own independent judgement about whether to use any such independent sites, including whether to buy any products or services offered by them.

  • You are solely responsible for all code, video, images, information, data, text, software, music, sound, photographs, graphics, messages or other materials that you upload, post, publish or display or email or otherwise use via the Services;

  • have the right to share information with us that is accessed by us through Calendar Data as described in our Privacy Policy;

  • You will provide accurate information to us and update it as necessary;

  • You will review and comply with our privacy policy;

  • You will review and comply with notices sent by us concerning the Services; and

  • You will protect sensitive personal information such as your email address, phone number, street address, or other information that is confidential in nature.

  • Except in the course of permitted sharing not rent, lease, sub-license, loan, provide, or otherwise make available, the Services in any form, in whole or in part to any person without prior written consent from us;

  • You will not copy the Documentation or the Services, except as part of the normal use of the Services or where it is necessary for the purpose of back-up or operational security;

  • You will not translate, merge, adapt, vary, alter or modify, the whole or any part of the Services or Documentation nor permit the Services or any part of them to be combined with, or become incorporated in, any other programs, except as necessary to use the Services on devices as permitted in these terms;

  • You will not disassemble, de-compile, reverse engineer or create derivative works based on the whole or any part of the Services nor attempt to do any such things

  • You will comply with all applicable technology control or export laws and regulations that apply to the technology used or supported by the Services.

  • You will not use Services in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with these terms, or act fraudulently or maliciously, for example, by hacking into or inserting malicious code, such as viruses, or harmful data, into the Services or any operating system;

  • You will not infringe our intellectual property rights or those of any third party in relation to your use of the Services, including by the submission of any material (to the extent that such use is not licensed by these terms);

  • You will not use or attempt to use another’s account without authorisation from the that person;

  • You will not create a false identity on the Services, or claiming someone else’s identity as yours on the Services;

  • You will not transmit any material that is defamatory, offensive or otherwise objectionable in relation to your use of the Services;

  • You will protect sensitive personal information you have uploaded, including but not limited to your email address, phone number, street address, or other information that is confidential in nature;

  • You will not use the Services in a way that could damage, disable, overburden, impair or compromise our systems or security or interfere with other users;

  • You will not collect or harvest any information or data from any Services or our systems or attempt to decipher any transmissions to or from the servers running the Services;

  • You will not add to a content field content that is not intended for such field (i.e. submitting a telephone number in the “title” or any other field, or including telephone numbers, email addresses, street addresses or any personally identifiable information for which there is not a field provided by us);

  • You will not impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity, or misrepresent your current or previous positions and qualifications;

  • You will not upload any profile image that is not your likeness or a head-shot photo on your profile;

  • You will not use manual or automated software, devices, scripts robots, other means or processes to access, scrape, crawl or spider the Services or any related data or information;

  • You will not use bots or other automated methods to access the Services, add or download any of the data on the Services; and

  • You will not engage in “farming”, “mirroring” or otherwise simulating the appearance or function of the Services.

  • You are solely responsible for all code, video, images, information, data, text, software, music, sound, photographs, graphics, messages or other materials that you upload, post, publish or display or email or otherwise use via the Services. 

  • We reserve the right to investigate and take appropriate legal action against anyone who, in our sole discretion, violates this provision, including without limitation, removing the offending content from the Service, suspending or terminating the account of such violators and reporting you to the law enforcement authorities.

  • Check that the Services are suitable for you. The Services have not been developed to meet your individual requirements. Please check that the facilities and functions of the Services (as described on the appstore site and in the Documentation) meet your requirements.


We may need to change these terms to reflect changes in law or best practice or to deal with additional features which we introduce. We will give you at least 30 days’ notice of any change by sending you an email with details of the change or notifying you of a change when you next start the Services. If you do not accept the notified changes you may continue to use the Services in accordance with the existing terms but certain new features may not be available to you.


From time to time we may automatically update and change the Service to improve performance, enhance functionality, reflect changes to the operating system or address security issues. Alternatively we may ask you to update the Services for these reasons. If you choose not to install such updates or if you opt out of automatic updates you may not be able to continue using the Services. We reserve the right to modify or discontinue, temporarily or permanently, the Services (or any part thereof) with or without notice. You agree that we will not be liable to you or to any third party for any modification, suspension or discontinuance of the Services.


To the extent the Services or any portion thereof is made available for any fee, you will be required to select a subscription plan and provide us information regarding your credit card or other payment instrument.  You represent and warrant to us that such information is true and that you are authorised to use the payment instrument.  You will promptly update your account information with any changes (for example, a change in your billing address or credit card expiration date) that may occur.  You agree to pay us the amount that is specified in the subscription plan in accordance with the terms of such plan and these terms.  You hereby authorise us to bill your payment instrument in advance on a periodic basis in accordance with the terms of the applicable subscription plan until you terminate your account, and you further agree to pay any charges so incurred. If you dispute any subscription charges you must let us know within sixty (60) days after the date that we charge you. We reserve the right to change our subscription plan prices. If we do change prices, we will provide notice of the change on our site or in email to you, at our option, at least 30 days before the change is to take effect. Your continued use of the Services after the price change becomes effective constitutes your agreement to pay the changed amount.  We may choose to bill through an invoice, in which case, full payment for invoices issued in any given month must be received by us thirty (30) days after the mailing date of the invoice, or access to the Service through your email address may be terminated.  Unpaid invoices are subject to a finance charge of 1.5% per month on any outstanding balance, or the maximum permitted by law, whichever is lower, plus all expenses of collection. You shall be responsible for your own taxes associated with the Services.


All intellectual property rights in the Documentation and the Services throughout the world belong to Meetzoo and the rights in the Services are licensed (not sold) to you. You have no intellectual property rights in, or to, the Documentation or the Services other than the right to use them in accordance with these terms.




We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors or for fraud or fraudulent misrepresentation. We will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.


We are not liable for business losses. The Services is for domestic and private use. If you use the Services for any commercial, business or resale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.  We will not be liable for damage that you would have avoided if you had not upload confidential information that is sensitive to you or your trade.




The Services are provided for general information and entertainment purposes only. They do not offer advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of information obtained from the Service. Although we make reasonable efforts to update the information provided by the Service, we make no representations, warranties or guarantees, whether express or implied, that such information is accurate, complete or up to date.


The Services are hosted in Amazon Web Services (AWS) and we have made best efforts to ensure the availability of the Services by implementing component redundancy where it is feasible for us to do, however we cannot and do not provide a guaranteed level availability for the Services.


We implement procedures to ensure daily backup of the data contained in the Services, however you should not rely upon this backup to preserver your data and  you should ensure you do not rely solely upon the Services provided by Meetzoo for the integrity and availabity of your data. Please back-up content and data used with the Services. We recommend that you back up any content and data used in connection with the Services, to protect yourself in case of problems with the Service.

We are not responsible for events outside our control. If our provision of the Services or support for the Services is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event but if there is a risk of substantial delay you may contact us to end your contract with us and receive a refund for any Services you have paid for but not received.


We may end your rights to use the Services if you break these terms

We may end your rights to use the Services at any time by contacting you if you have broken these terms in a serious way. If what you have done can be put right we will give you a reasonable opportunity to do so.

If we end your rights to use the Services:

  • You must stop all activities authorised by these terms, including your use of the Services.

  • You must delete or remove the Services from all devices in your possession and immediately destroy all copies of the Services which you have and confirm to us that you have done this.

  • We may remotely access your devices and remove the Services from them and cease providing you with access to the Services.

We may transfer this agreement to someone else

We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.

You need our consent to transfer your rights to someone else

You may only transfer your rights or your obligations under these terms to another person if we agree in writing.

No rights for third parties


This agreement does not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement.

If a court finds part of this contract illegal, the rest will continue in force

Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect. Even if we delay in enforcing this contract, we can still enforce it later. Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.


These terms are governed by English law and you can bring legal proceedings in respect of the products in the English courts. If you live in Scotland you can bring legal proceedings in respect of the products in either the Scottish or the English courts. If you live in Northern Ireland you can bring legal proceedings in respect of the products in either the Northern Irish or the English courts. If you are not happy with how we have handled any complaint, you may want to contact the European Commission Online Dispute Resolution platform.

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